Returns & Exchanges
At Digital City Electronics, we offer a 30-day return policy to ensure you are completely satisfied with your high-tech purchases. Items must be returned in their original packaging with all accessories and proof of purchase included.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your electronics in their original box, ensuring all cables, manuals, and protective inserts are present to avoid restocking fees.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Our technical team will inspect the device for functionality and condition within 5 business days, after which your refund will be processed to your original payment method.
